Nana Casino Cookies Policy
At Nana Casino, we use cookies and similar tracking technologies to make your experience at nana-casino.com smooth, secure and tailored to your preferences. This Cookies Policy explains what cookies are, how we use them across our desktop web, mobile web and PWA app, and what choices you have regarding their use. By continuing to browse or play at Nana Casino, you agree to the use of cookies as described below, unless you have disabled them through your browser settings.
What Are Cookies
Cookies are small text files that are placed on your device when you visit our website. They allow us to recognise your device on return visits, remember your login details, and understand how you interact with our games and promotions. We at Nana Casino also use similar technologies, such as local storage and pixel tags, particularly within our Install App and PWA versions, to ensure consistent functionality across platforms.
Session and Persistent Cookies
Session cookies are temporary and are deleted once you close your browser. Our Nana Casino platform uses these to maintain your session while you move between pages, such as from the lobby to the cashier. Persistent cookies remain on your device for a set period and allow us to remember your language preference, currency display (EUR), and login status so you do not need to re-enter your details every time you visit.
Why We Use Cookies
We rely on cookies for several purposes connected to the operation and improvement of our services. Our Nana Casino team uses this data responsibly and only for the purposes outlined below.
- We use essential cookies to operate core site functions, including account login, session management and secure navigation between the cashier, game lobby and support pages.
- We use preference cookies to remember your chosen language (English or German), display settings and whether you are accessing us via desktop web, mobile web or our PWA app.
- We use analytics cookies to understand how visitors interact with our site, which games are most popular, and where improvements may be needed. This helps us refine our 2,000+ game library and overall navigation.
- We use marketing cookies to measure the performance of our promotions, including the Welcome Bonus, Fortune Wheels, and Weekly Slots Race, and to ensure that advertising shown to you is relevant to your interests.
- We use security cookies to detect fraudulent activity, protect your account, and support our KYC and responsible gaming obligations.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for you to browse our website and use its features, such as accessing secure areas, processing deposits and withdrawals, and maintaining your logged-in status. Without these cookies, services such as the cashier or account dashboard cannot function properly. Here at Nana Casino, we do not require consent for strictly necessary cookies, as they are fundamental to delivering the service you have requested.
Performance and Analytics Cookies
We use these cookies to collect information about how visitors use our site, including which pages are visited most often and whether any error messages are received. Our Nana platform uses this aggregated and anonymous data to improve site speed, game loading times, and the overall layout of categories such as Slots, Megaways, Live Casino and Instant Games.
Functionality Cookies
These cookies allow our website to remember choices you make, such as your username, region, or preferred currency, and to provide enhanced, more personalised features. Our Nana Casino library and interface adapt to your previous selections through the use of these cookies.
Targeting and Advertising Cookies
We use these cookies, often placed by our affiliate partners such as the Partnerix affiliate programme, to build a profile of your interests and show you relevant advertisements on other sites. They also allow us to limit the number of times you see an advertisement and measure the effectiveness of our marketing campaigns. These cookies do not directly store personal information such as your name but are based on uniquely identifying your browser and device.
Third-Party Cookies
Some cookies on our platform are placed by third parties, including payment providers, analytics services and our software and live game providers such as Evolution, Ezugi, Pragmatic Play and NetEnt. We at Nana Casino do not control these third-party cookies directly, and we encourage you to review the respective privacy and cookie policies of these providers for further information on how they process your data.
Cookies and Your Account
When you register, log in, or use features such as Nana login or our Install App, cookies help us verify your identity and maintain the security of your account. If you access our services through the nana casino app or PWA version, similar technologies may be used to store app preferences and session data locally on your device.
Managing Your Cookie Preferences
You have the right to control and manage cookies in a number of ways. Most browsers allow you to refuse or delete cookies, including those already stored on your device. Please note that if you choose to disable cookies, some features of our website, including the cashier, loyalty programme tracking, or bonus eligibility, may not function correctly, and we may be unable to accurately apply certain promotions such as the welcome bonus or no deposit bonus offers.
- You can adjust your browser settings to block or delete cookies at any time.
- You can use private or incognito browsing modes to limit cookie storage during your session.
- You can opt out of certain third-party advertising cookies via industry opt-out tools where available.
Please be aware that disabling cookies entirely may affect your ability to use certain parts of our site, including features connected to your Loyalty Points, Fortune Wheels spins, or ongoing quests and tournaments.
Cookies and Responsible Gaming
We may also use cookies to support our responsible gaming tools, helping us recognise returning users who have set deposit limits, self-exclusion periods, or other account restrictions. This ensures that safety measures remain consistently applied across sessions and devices.
Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page, and we encourage you to review this policy periodically. Continued use of nana-casino.com after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about how we use cookies or wish to exercise your rights regarding stored data, please contact our support team through live chat, available 24/7, or by emailing us at [email protected]. Our Nana Casino support team is available in English and German to assist you with any cookie-related queries.