About Nana Casino

Who We Are

We at Nana Casino are operated by Alternate Technology Limitada, a company registered in Costa Rica, with payment processing handled by Zephyrhaven Limited in Cyprus. Our operations run under a license issued in Anjouan, Union of Comoros (license No. ALSI-182407011-FI1), which covers both nana-casino.com and our sister domain chill4reel.com. This license was issued in July 2024 and remains valid through July 2027, giving our players confidence that we operate under clear regulatory oversight.

Our Nana Casino platform is available in English (UK), English (Canada) and German, reflecting the markets we serve most closely. While we welcome players from many regions, we are unable to accept registrations from a number of countries, including Australia, Austria, France, Germany for certain services, the Netherlands, Spain, the United Kingdom, the United States, and all nations on the FATF blacklist. We also apply additional restrictions on bonus offers for players in Poland, Sweden and Finland, and we exclude no-deposit offers in a broader list of territories to stay compliant with local regulations.

Our Games

At Nana Casino, we've organized our gaming library into clear categories so you can find what you're looking for in seconds: Slots, Megaways, Bonus Buy, New, Top, Instant Games, Roulette, Table Games, Live Casino, Sportsbook and Predictions. Our collection features legendary names such as NetEnt, Pragmatic Play, Microgaming, Playtech, Hacksaw Gaming, Push Gaming, Red Tiger and many more, alongside niche studios that bring something different to the table.

Our live casino, powered by Evolution and Ezugi, delivers an authentic table experience with real dealers streaming around the clock. You'll find blackjack, roulette, craps and a wide range of table games, all designed to recreate the energy of a land-based casino from wherever you are. We also feature progressive jackpot games throughout our library, though these are excluded from bonus wagering requirements to keep our promotions transparent and fair.

Game Categories at a Glance

Our Bonuses and Promotions

We at Nana Casino reward loyalty from the very first deposit. Our welcome package offers 300% up to EUR 4,000 plus 300 free spins spread across your first four deposits, starting with a 100% match up to EUR 1,000 and 150 free spins. Our Nana Casino bonus terms require wagering of 40x the bonus amount within 14 days, and the bonus must be selected on the Cashier page before you deposit. For a full breakdown of these offers, visit our Nana bonus page.

Beyond the welcome offer, our promotional calendar stays active every week:

• Monday Happy Spins – up to 300 free spins
• Wednesday Free Spins – up to 200 free spins
• Friday Reload – 50% up to EUR 150
• Saturday Royal Bonus – 30% up to EUR 100 + 50 free spins
• Weekly Cashback – up to 25%, paid every Friday
• Fortune Wheels – Bronze, Silver and Gold tiers with daily spins

We also run a Birthday Bonus of up to EUR 5,000, along with quests and tournaments such as our Weekly Slots Race, where players compete for a share of EUR 300 plus 300 free spins. Our Nana Casino platform rewards simple actions too — confirming your email or phone number earns free spins, and installing our app adds even more.

Our Loyalty Program

Our Nana Casino Loyalty Program spans 20 levels, and you're enrolled automatically the moment you register. Every euro wagered, whether in real or bonus funds, earns you 1 Loyalty Point. As you climb the ladder, your weekly cashback grows from 3% at level 2 to 12% at level 20, and level-up prizes range from free spins at the early stages to cash rewards reaching EUR 10,000 at the top. From level 5 onward, we also add birthday bonuses that scale with your status.

Our VIP structure is built directly into this ladder. At the upper levels, we at Nana Casino provide a personal VIP manager, higher withdrawal limits, exclusive tournaments and quests, and even physical prizes such as cars and fully paid trips with flights and hotel accommodation.

Banking With Us

We've built our Nana Casino cashier around flexibility and speed. You can deposit via Mastercard, Visa, Interac, MiFinity, Flexepin, bank transfer, Bitcoin or Tether, with a minimum deposit of EUR 10 (EUR 30 if you want to qualify for a deposit bonus). Withdrawals use the same core methods, and we process them without commission — though deposit fees depend on your chosen payment provider.

Withdrawal Essentials

• Minimum withdrawal: EUR 10
• Per-transaction limits: EUR 60,000 on Visa, EUR 5,000 on Mastercard
• Processing time: up to 72 hours for amounts under EUR 1,000, up to 7 days above that
• Wagering requirement: 1x on deposited funds, rising to 3x for certain methods

At Nana Casino, we require all deposits to be wagered before withdrawal, and we apply a 10% administration charge (minimum EUR 10) if funds are deposited and withdrawn without meaningful play. We also offer refunds within 7 days of a deposit, provided no gameplay has occurred since.

Play Anywhere, Anytime

Our Nana Casino experience isn't limited to desktop. We've optimized our site for mobile web browsing, and we also offer a PWA app that installs directly on your PC or mobile device through the "Install App" option. This means you can carry your favorite slots, live tables and sportsbook markets with you, with no app store download required.